Full-timeMid levelUS hoursZendeskTroubleshootingAPIs basicsClear writing
About the role
Help studio owners fix booking, payment and integration issues by chat and email. Escalate bugs with clear reproduction steps.
What you'll need
- 1+ year in SaaS or tech support
- Can explain technical fixes simply
- Familiar with browsers, devices and basic APIs
About Harbor SaaS
Scheduling software for fitness studios. Product and support teams spread across four countries.