Customer Support

Customer Support Rep (Email & Chat)

Kettle & Pine · Portland, Oregon, US
Full-timeEntry levelUS hoursGorgiasShopifyWritten English

About the role

Answer order, shipping and product questions by email and chat. You'll handle returns and replacements and spot patterns we should fix.

What you'll need

  • Excellent written English
  • Customer service experience in any industry
  • Calm under a busy inbox

About Kettle & Pine

Amazon and Shopify brand selling cast-iron cookware and kitchen textiles. Lean in-house team, remote-first operations.